CSA Question #335: Real Exam Question with Answer & Explanation

The correct answer is A: Role[sys_user]. In ServiceNow, the definitions and properties of all roles, which are critical for controlling access to platform features, are centrally stored within the sys_user_role table.

Submitted by saadiq_pk· Apr 18, 2026Database Management and Platform Security

Question

A role is recorded in which table?

Options

ARole[sys_user]
BRole[sys_user_profile]
CRole[sys_user_record]
DRole[sys_user_role]

Explanation

In ServiceNow, the definitions and properties of all roles, which are critical for controlling access to platform features, are centrally stored within the sys_user_role table.

Common mistakes.

A. sys_user is the table for individual user records, not for role definitions.
B. There is no standard ServiceNow table named sys_user_profile for storing role records.
C. There is no standard ServiceNow table named sys_user_record specifically for role definitions.

Concept tested. ServiceNow role table

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/user-administration/reference/r_UsersAndGroupsTables.html

Topics

#User Administration#Roles#System Tables#Platform Security

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