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ServiceNow

CSA · Question #152

User records are stored in which table?

The correct answer is A. User [sys_user]. This question asks to identify the correct table where user records are stored in ServiceNow.

Submitted by chiamaka_o· Apr 18, 2026Database Management and Platform Security

Question

User records are stored in which table?

Options

  • AUser [sys_user]
  • BUser [sn_user]
  • CUser [u_sys_user]
  • DUser [s_user]

How the community answered

(60 responses)
  • A
    90% (54)
  • B
    5% (3)
  • C
    2% (1)
  • D
    3% (2)

Why each option

This question asks to identify the correct table where user records are stored in ServiceNow.

AUser [sys_user]Correct

The `sys_user` table is the standard, out-of-the-box table in ServiceNow that stores all user records, including information like usernames, passwords, roles, and contact details. This table is fundamental for user authentication and authorization across the platform.

BUser [sn_user]

`sn_user` is not a standard ServiceNow table for user records; `sn_` is sometimes used for scoped applications.

CUser [u_sys_user]

`u_sys_user` indicates a custom table (`u_`) named sys_user, which is incorrect as the standard table is not prefixed with `u_`.

DUser [s_user]

`s_user` is not a standard ServiceNow table for user records.

Concept tested: ServiceNow core user table identification

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/users/concept/c_Users.html

Topics

#User Management#System Tables#Data Model#sys_user

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