CSA Question #152: Real Exam Question with Answer & Explanation

The correct answer is A: User [sys_user]. This question asks to identify the correct table where user records are stored in ServiceNow.

Submitted by chiamaka_o· Apr 18, 2026Database Management and Platform Security

Question

User records are stored in which table?

This question asks to identify the correct table where user records are stored in ServiceNow.

Common mistakes.

B. sn_user is not a standard ServiceNow table for user records; sn_ is sometimes used for scoped applications.
C. u_sys_user indicates a custom table (u_) named sys_user, which is incorrect as the standard table is not prefixed with u_.
D. s_user is not a standard ServiceNow table for user records.

Concept tested. ServiceNow core user table identification

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/users/concept/c_Users.html

#User Management#System Tables#Data Model#sys_user

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