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ServiceNow

CSA · Question #132

What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)

The correct answer is A. Local Sources (i.e. XML, CSV, Excel) C. DataHub D. JDBC Connection F. LDAP Connection. ServiceNow allows data import from various external sources, including local files (XML, CSV, Excel), JDBC connections for databases, LDAP for directory services, and its DataHub for broader integrations.

Submitted by the_admin· Apr 18, 2026Introduction to Development and Data Migration

Question

What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)

Options

  • ALocal Sources (i.e. XML, CSV, Excel)
  • BImplementation Spoke
  • CDataHub
  • DJDBC Connection
  • ENetwork Server
  • FLDAP Connection

How the community answered

(42 responses)
  • A
    90% (38)
  • B
    2% (1)
  • E
    7% (3)

Why each option

ServiceNow allows data import from various external sources, including local files (XML, CSV, Excel), JDBC connections for databases, LDAP for directory services, and its DataHub for broader integrations.

ALocal Sources (i.e. XML, CSV, Excel)Correct

ServiceNow supports importing data from local files such as XML, CSV, and Excel spreadsheets using import sets.

BImplementation Spoke

An 'Implementation Spoke' is a component of IntegrationHub for specific integration tasks, not a generic data source type.

CDataHubCorrect

ServiceNow DataHub is an integration framework designed to connect to and import data from various external data sources.

DJDBC ConnectionCorrect

JDBC (Java Database Connectivity) allows ServiceNow to connect directly to external relational databases to import data.

ENetwork Server

'Network Server' is a broad term and not a specific, directly importable data source type within ServiceNow's import set framework.

FLDAP ConnectionCorrect

LDAP (Lightweight Directory Access Protocol) connections are a standard way to import user and group information from external directory services into ServiceNow.

Concept tested: ServiceNow data import source types

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/import-sets/concept/c_ImportSets.html

Topics

#Data Import#Data Sources#Integration#Data Migration

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