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ServiceNow

CSA · Question #10

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

The correct answer is A. Service Processes C. Tables and Fields D. A Database E. The Dependency View. The ServiceNow CMDB involves concepts such as underlying database storage, organized tables and fields for CIs, the visualization of relationships through Dependency View, and its integral role in service processes.

Submitted by katya_ua· Apr 18, 2026Database Management and Platform Security

Question

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

Options

  • AService Processes
  • BUser Permissions
  • CTables and Fields
  • DA Database
  • EThe Dependency View

How the community answered

(29 responses)
  • A
    93% (27)
  • B
    7% (2)

Why each option

The ServiceNow CMDB involves concepts such as underlying database storage, organized tables and fields for CIs, the visualization of relationships through Dependency View, and its integral role in service processes.

AService ProcessesCorrect

The CMDB is a logical database that stores Configuration Item (CI) data, which is structured using Tables and Fields to define CI attributes. The Dependency View provides a graphical representation of CI relationships, while CMDB data is critical for supporting various Service Processes within an organization.

BUser Permissions

User Permissions manage access to records and functions across the entire platform, not a concept *specific* or core to the CMDB itself, although CMDB data might be secured by permissions.

CTables and FieldsCorrect

The CMDB is a logical database that stores Configuration Item (CI) data, which is structured using Tables and Fields to define CI attributes. The Dependency View provides a graphical representation of CI relationships, while CMDB data is critical for supporting various Service Processes within an organization.

DA DatabaseCorrect

The CMDB is a logical database that stores Configuration Item (CI) data, which is structured using Tables and Fields to define CI attributes. The Dependency View provides a graphical representation of CI relationships, while CMDB data is critical for supporting various Service Processes within an organization.

EThe Dependency ViewCorrect

The CMDB is a logical database that stores Configuration Item (CI) data, which is structured using Tables and Fields to define CI attributes. The Dependency View provides a graphical representation of CI relationships, while CMDB data is critical for supporting various Service Processes within an organization.

Concept tested: ServiceNow CMDB core components and features

Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/c_CMDB.html

Topics

#CMDB#Configuration Management#CI Relationships#ServiceNow Data Model

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