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CRT-261 · Question #95

CRT-261 Question #95: Real Exam Question with Answer & Explanation

The correct answer is A. A sharing set to grant the Experience Cloud site user access to records associated to their Contact. To ensure customers can access only their cases, including those created on their behalf, configuring a sharing set in the Experience Cloud site is recommended. This grants site users access to case records associated with their contact, ensuring secure and appropriate visibility

Question

Universal Containers has recently implemented an Experience Cloud site to allow its customers to create and update their cases online. Customers should only be able to access the cases where they are listed as the contact, including cases created by the their behalf. support team on What should a consultant recommend to meet the requirement?

Options

  • AA sharing set to grant the Experience Cloud site user access to records associated to their Contact
  • BA sharing rule to ensure record access is granted based on the Experience Cloud site user role
  • CAn organization-wide default of Public Read/Write on the Case object

Explanation

To ensure customers can access only their cases, including those created on their behalf, configuring a sharing set in the Experience Cloud site is recommended. This grants site users access to case records associated with their contact, ensuring secure and appropriate visibility in line with the requirement.

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