CRT-101 · Question #81
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request? Choose…
The correct answer is B. Flow Builder. This is a 'choose 2' question. Flow Builder (B) and Process Builder (D) are both automation tools capable of creating new records - in this case, a renewal Opportunity when an existing one closes. Flow Builder is the modern recommended tool; Process Builder can also create…
Question
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request? Choose 2 answers
Options
- AApproval Process
- BFlow Builder
- CWorkFlow Rule
- DProcess Builder
How the community answered
(39 responses)- A10% (4)
- B82% (32)
- C3% (1)
- D5% (2)
Explanation
This is a 'choose 2' question. Flow Builder (B) and Process Builder (D) are both automation tools capable of creating new records - in this case, a renewal Opportunity when an existing one closes. Flow Builder is the modern recommended tool; Process Builder can also create records but is being retired in favor of Flow. Workflow Rules (C) cannot create new records - they are limited to field updates, email alerts, tasks, and outbound messages. Approval Processes (A) route records for human review; they do not create records. Note: Only B is listed as correct in this question's answer key, but both B and D are the standard correct answers for this scenario on the Salesforce Admin exam.
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