Clod Kicks has the organization wide defaults for Opportunity set to private. which two features should the administrator use to open up access to Opportunity records for sales users working on…

Question

Options

• ASharing set
• BRole hierarchy
• CProfiles
• DSharing rules

• A
  9% (4)
• B
  71% (32)
• C
  20% (9)

Explanation

Role Hierarchy (B) automatically grants record access upward through the org chart - managers can see their subordinates' Opportunities, enabling collaborative visibility without manual effort. Sharing Rules (D) allow admins to extend access to specific groups or roles beyond the OWD setting, making them the go-to tool for opening up private records to defined sets of users like collaborative sales teams.

Why the distractors are wrong:

• Sharing Sets (A) are used in Experience Cloud (Communities) to grant portal/community users access to records - not internal sales users.
• Profiles (C) control object-level permissions (create/read/edit/delete) but cannot grant access to specific records - they operate at the object level, not the record level.

Memory tip: Think of it this way - when OWD is private, you "open the door" with Sharing Rules (manual exceptions) and the door automatically opens upward via the Role Hierarchy (automatic inheritance). Profiles are about what you can do, not which records you can see. Sharing Sets are strictly for Communities - if the question mentions internal users, eliminate A immediately.

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