CRT-101 · Question #166
The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce or?
The correct answer is B. Users' profile requires permission to the Account object. When newly created users cannot access an object at all (no visibility in navigation, no ability to view records), the issue is object-level permissions on their Profile. A Profile controls CRUD permissions (Create, Read, Edit, Delete) for every object. If the Profile assigned…
Question
The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce or?
Options
- AUsers' profile requires a sharing rule for Accounts.
- BUsers' profile requires permission to the Account object.
- CUsers' roles are low on the role hierarchy.
- DOrganization-wide defaults are set to private.
How the community answered
(33 responses)- A3% (1)
- B91% (30)
- D6% (2)
Explanation
When newly created users cannot access an object at all (no visibility in navigation, no ability to view records), the issue is object-level permissions on their Profile. A Profile controls CRUD permissions (Create, Read, Edit, Delete) for every object. If the Profile assigned to these users does not grant at least Read access on the Account object, they will not see it. Organization-Wide Defaults (Answer D) govern record-level sharing among users who already have object access - they do not block object visibility entirely. The fix is to edit the Profile to enable the appropriate Account object permissions.
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