CRT-101 · Question #126
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to `Audited', they would like the system to automatically…
The correct answer is C. Flow Builder. Flow Builder is the right tool because it can trigger automation based on a record change (status = "Audited") and then update a date field with today's date - exactly the kind of record-triggered, field-update automation this scenario describes. Why the others are wrong…
Question
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to `Audited', they would like the system to automatically update the Audited date field on the account with today's date. Which tool should the administrator use to complete this automation?
Options
- AApproval process
- BFormula Field
- CFlow Builder
- DValidation Rule
How the community answered
(40 responses)- B8% (3)
- C90% (36)
- D3% (1)
Explanation
Flow Builder is the right tool because it can trigger automation based on a record change (status = "Audited") and then update a date field with today's date - exactly the kind of record-triggered, field-update automation this scenario describes.
Why the others are wrong:
- Approval Process (A) orchestrates multi-step approval workflows with human reviewers; it doesn't auto-update fields based on a status change.
- Formula Field (B) calculates a value dynamically but is read-only - it can't write a date to a field when a condition is met.
- Validation Rule (D) prevents saving a record when conditions aren't met; it enforces data quality but cannot update other fields.
Memory tip: Think of Flow Builder as the Swiss Army knife of Salesforce automation - if the question says "automatically do something when something else happens," Flow Builder is almost always the answer on the admin exam.
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