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CRT-101 · Question #125
CRT-101 Question #125: Real Exam Question with Answer & Explanation
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Sales and Service Cloud Applications
Question
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?
Options
- AAuto - Response Rules
- BValidation Rule
- CEscalation Rule
- DAssignment Rule
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Topics
#Case Management#Assignment Rules#Service Cloud#Record Ownership