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CQIA · Question #66

CQIA Question #66: Real Exam Question with Answer & Explanation

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Question

Which of the following statements is FALSE?

Options

  • AIf the root cause and a temporary work-around have been identified for a problem it becomes a
  • BAll known errors need to be resolved to user satisfaction
  • CA known error can be kept open when a work-around is being used
  • DIncidents are not the only source of known errors

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