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CQIA · Question #16
CQIA Question #16: Real Exam Question with Answer & Explanation
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Question
Which of the following statements describes the direct benefits of implementing an ITIL Configuration Management process? 1 Controls valuable CIs 2 Facilitates adherence to legal obligations 3 Better alignment of IT services to the business 4 Improves security by controlling versions of CIs in use 5 Increased productivity of users
Options
- A1, 2 and 4
- B1, 3, 4 and 5
- C2 and 4
- DAll of these
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