CQE Exam Questions

Which of the following statements describes discrete data?

Which of the following tools can provide a ranking of things to be done?

Which of the following is NOT a statistical level of measurement?

What does a corrective action do to prevent an existing noncomformity, defect or undesirable situation from recurring?

The Shewhart or Deming cycle is often referred to as

A normal (Gaussian) distribution curve is

The result of each trial is recorded and later analyzed. What is the term for the result?

What is the purpose of performing fractional factorial designs instead of full factorial?

Which of the following provides the most powerful information?

A company is planning to completely change its employee performance, appraisal and reward system. Which of the following is NOT viable for consideration in the new system?

Any group, designing a quality information system (QIS) to collect product data, must consider which of the following items?

Which of the following are likely to be positive actions in obtaining a supplier's commitment to quality improvement?

A pre-award evaluation of a supplier's quality system capability should NOT include consideration of

For TQM success, what structure sequence should be followed?

What is the highest form of partnering with employees?

A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a complaint?

The Malcolm Baldrige award is open for competition among which of the following?

Which of the following is NOT a method for customer service data collection?

What is the key ranking difference between the Deming philosophy and the Malcolm Baldrige award criteria?