ASQ
CQE · Question #167
CQE Question #167: Real Exam Question with Answer & Explanation
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Question
A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a complaint?
Options
- AThe product guarantee takes care of the product.
- BA warranty is in place on the product.
- CIt is a minor inconvenience.
- DThey don't think it will do any good.
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