ASQ
CQE · Question #3
CQE Question #3: Real Exam Question with Answer & Explanation
The correct answer is B. The degree or extent of customers dissatisfaction.. See the full explanation below for the reasoning.
Question
Normally, complaint data for both a product or service organization should provide
Options
- AAn indication of the organizational areas creating the most problems.
- BThe degree or extent of customers dissatisfaction.
- CThe appropriate corrective action to take.
- DThe total quality costs for the organization.
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