A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days, but it is currently…

The correct answer is C. Validate the performance measures. Since the system has already been implemented, the BA shouldvalidate the performancemeasuresto determine whether the current processing time meets the intended business objectives. BABOK® Guide (Chapter 7.6 - Define Performance Measures)states that BAs should ensure…

Solution Evaluation

Question

A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days, but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?

Options

AAnalyze the current state
BDetermine requirements changes
CValidate the performance measures
DAssess the risks

How the community answered

(19 responses)

A
5% (1)
B
5% (1)
C
74% (14)
D
16% (3)

Explanation

Since the system has already been implemented, the BA shouldvalidate the performancemeasuresto determine whether the current processing time meets the intended business objectives. BABOK® Guide (Chapter 7.6 - Define Performance Measures)states that BAs should ensure thatperformance indicators accurately reflect success criteria and business expectations. Analyzing the current state (Option A)has already been done before implementation. Determining requirement changes (Option B)is premature without validating performance. Assessing risks (Option D)is important but not the immediate next step.

Topics

#solution performance#performance measures#KPIs#solution evaluation

Community Discussion

No community discussion yet for this question.

Full CCBA Practice