Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicate whether…

The correct answer is B. Identify and collect more measurements. According to the BABOK® Guide, performance measurement is a technique that helps to assess the effectiveness and efficiency of a solution or a solution component. Performance measurement helps to evaluate whether the solution is contributing to the desired value by comparing…

Solution Evaluation

Question

Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicate whether or not the solution is contributing to the desired value. What is the recommended next step?

Options

AReplace the solution as soon as possible
BIdentify and collect more measurements
CIncrease the efficiency of the solution
DReduce the business' expectations of value

How the community answered

(56 responses)

A
14% (8)
B
77% (43)
C
4% (2)
D
5% (3)

Explanation

According to the BABOK® Guide, performance measurement is a technique that helps to assess the effectiveness and efficiency of a solution or a solution component. Performance measurement helps to evaluate whether the solution is contributing to the desired value by comparing the actual results with the expected results. If the performance measures do not indicate whether or not the solution is contributing to the desired value, the recommended next step is to identify and collect more measurements that are relevant, reliable, and valid for the evaluation. This will help to provide a more comprehensive and accurate picture of the solution performance and value.

Topics

#performance measurement#solution evaluation#value assessment#metrics

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