You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval. The requirements have been approved with the exception of a…

Question

Options

• AThe requirement with the conflict should be excluded from the approved set of requirements and
• BThe conflict must be documented as a risk.
• CThe conflict must be resolved before the set of requirements may be approved.
• DThe conflict must be documented in an issues log, assigned to an issue owner, and then the

• A
  3% (1)
• B
  7% (2)
• C
  87% (26)
• D
  3% (1)

Explanation

According to the CCBA?Handbook, one of the tasks of the business analyst is to obtain stakeholder agreement on the requirements. This means that all conflicts or disagreements among the stakeholders must be resolved before the requirements can be approved and used as the basis for further analysis or solution development. If there is a conflict on one requirement, the business analyst should facilitate the discussion and negotiation among the stakeholders to reach a consensus or a compromise on the requirement. The business analyst should not exclude therequirement, document it as a risk, or defer it to an issues log without resolving it first, as these actions may lead to confusion, rework, or scope creep later in the project.

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