IIBA
CBAP · Question #531
CBAP Question #531: Real Exam Question with Answer & Explanation
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Question
A utility company found mat its current billing system charges customers 'or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?
Options
- AThe needs for the future state solution
- BThe cost/benefit measures for the new system
- CThe strengths and weaknesses of the current system
- DThe change management plan for implementation
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