CBAP · Question #481
A business analyst (BA) is working on improving solution performance and increasing value. The BA discovers that a set of interfaces and activities do not contribute to the final product either…
The correct answer is C. Remove or minimize interfaces and activities that do not provide value to the final product. When a BA identifies interfaces and activities that add no direct or indirect value to the final product, the correct recommendation is to eliminate or reduce them, which is a core principle of solution performance improvement.
Question
A business analyst (BA) is working on improving solution performance and increasing value. The BA discovers that a set of interfaces and activities do not contribute to the final product either directly or indirectly. What should the BA recommend?
Options
- AProvide a single solution for stakeholders thus reducing the cost of implementation
- BPropose an organizational change to automate the work people perform
- CRemove or minimize interfaces and activities that do not provide value to the final product
- DRetire the current solution as it is not fulfilling the need for which it was created
How the community answered
(40 responses)- A8% (3)
- B5% (2)
- C85% (34)
- D3% (1)
Why each option
When a BA identifies interfaces and activities that add no direct or indirect value to the final product, the correct recommendation is to eliminate or reduce them, which is a core principle of solution performance improvement.
Providing a single solution reduces options but does not address the specific problem of non-value-adding interfaces and activities that were identified.
Automating work that does not contribute value would still waste resources - automating waste does not eliminate it.
In solution evaluation, identifying waste - components that consume resources without contributing value either directly or indirectly - is a key step in improving performance. Recommending the removal or minimization of these non-value-adding elements directly increases efficiency, reduces cost, and improves the overall value of the solution. This aligns with lean analysis principles embedded in business analysis best practices.
Retiring the entire solution is an extreme response to what is a targeted finding about specific non-value components, not a systemic failure of the solution's purpose.
Concept tested: Eliminating non-value-adding components in solution evaluation
Source: https://www.iiba.org/career-resources/a-business-analysis-body-of-knowledge/
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