nerdexam
IIBA

CBAP · Question #326

Which of the following can be used in root cause analysis?

The correct answer is D. Fishbone diagram. The fishbone diagram is the standard tool for root cause analysis, designed specifically to identify and categorize contributing causes of a problem. The other options are scheduling or data modeling tools with no root cause analysis function.

Solution Evaluation

Question

Which of the following can be used in root cause analysis?

Options

  • APareto chart
  • BData-flow diagram
  • CGantt chart
  • DFishbone diagram

How the community answered

(38 responses)
  • A
    3% (1)
  • B
    8% (3)
  • C
    13% (5)
  • D
    76% (29)

Why each option

The fishbone diagram is the standard tool for root cause analysis, designed specifically to identify and categorize contributing causes of a problem. The other options are scheduling or data modeling tools with no root cause analysis function.

APareto chart

A Pareto chart ranks problems or causes by frequency or impact using the 80/20 rule to prioritize action, but it does not identify the root cause of any specific problem.

BData-flow diagram

A data-flow diagram models how data moves and is transformed through a system during analysis or design, and is not used to investigate the origin of problems.

CGantt chart

A Gantt chart is a project scheduling bar chart that displays tasks over time and is not a root cause analysis tool.

DFishbone diagramCorrect

A fishbone diagram (also called an Ishikawa or cause-and-effect diagram) organizes potential causes of a problem into categorical branches - such as people, processes, equipment, and environment - allowing teams to systematically trace issues back to their root cause. It is one of the seven basic quality tools and is a primary method used in formal root cause analysis processes. Its structure is purpose-built for asking 'why does this problem occur' rather than just documenting that it exists.

Concept tested: Fishbone diagram application in root cause analysis

Source: https://asq.org/quality-resources/fishbone

Topics

#root cause analysis#fishbone diagram#Ishikawa#problem analysis

Community Discussion

No community discussion yet for this question.

Full CBAP Practice