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CBAP · Question #318

Mary is observing Jeff complete several activities as part of her requirements elicitation process. Mary is simply observing the steps Jeff takes to complete his work and she is taking notes. In…

The correct answer is C. Passive. This question tests the distinction between passive and active observation elicitation techniques. Passive observation means the analyst watches without interfering or asking questions.

Elicitation and Collaboration

Question

Mary is observing Jeff complete several activities as part of her requirements elicitation process. Mary is simply observing the steps Jeff takes to complete his work and she is taking notes. In this instance Mary does not ask Jeff any questions. What type of observation technique is Mary completing?

Options

  • AComparing
  • BActive
  • CPassive
  • DLight observation

How the community answered

(39 responses)
  • A
    8% (3)
  • B
    13% (5)
  • C
    74% (29)
  • D
    5% (2)

Why each option

This question tests the distinction between passive and active observation elicitation techniques. Passive observation means the analyst watches without interfering or asking questions.

AComparing

Comparing is not a recognized type of observation technique in BABOK elicitation; it is not applicable to this scenario.

BActive

Active observation requires the analyst to participate in or ask questions about the work being performed, which Mary explicitly did not do.

CPassiveCorrect

Passive observation is a technique where the business analyst silently watches a subject perform their work without interrupting, interacting, or asking questions, exactly as Mary is doing. This approach captures natural, uninfluenced work behavior and is documented in BABOK as a distinct elicitation technique variant.

DLight observation

Light observation is not a formally defined observation technique type in the BABOK Guide; it is a fabricated distractor.

Concept tested: Passive vs. active observation elicitation techniques

Source: https://www.iiba.org/standards-and-resources/babok/

Topics

#passive observation#elicitation technique#requirements gathering#observation

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