Henry is the business analyst for his organization and is completing the conduct elicitation activity. Part of this activity is to record the results of the requirements elicitation process. All of th

Requirements documentation must be structured, complete, retrievable, and auditable to serve as a reliable record throughout the project lifecycle - qualities that text messages cannot reliably provide. Text messages are informal communications lacking the formality, organization, and permanence required for documented elicitation results. The security of the transmission channel does not compensate for the inherent inadequacy of the format as a documentation artifact.

Written documents are a standard and accepted form of requirements documentation because they provide a structured, formal, and auditable record of elicitation outcomes.

Visual or audio recordings are acceptable elicitation documentation formats because they faithfully capture the actual communication and can be formally reviewed and referenced.

Whiteboards are acceptable as elicitation documentation because visual artifacts captured during sessions represent a valid record of diagrams and notes that can be preserved and reviewed.