You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization…

Assuming requirements from a small group without formally designating them as representatives introduces bias and is not a recognized elicitation technique - assumptions must be validated, not substituted for elicitation.

Meeting with all 2,400 administrative assistants is not feasible and is not required by business analysis best practices, as representative sampling is an accepted and appropriate alternative.

Using a small group of representative stakeholders is a valid and accepted elicitation approach when the full population cannot feasibly participate. These representatives are selected to reflect the diversity of the larger group and speak on their behalf during workshops and interviews, ensuring requirements are gathered from a meaningful cross-section of users without requiring universal participation.

Meeting only with managers may capture management perspectives but would miss critical end-user requirements from the administrative assistants who will directly interact with the system daily.