CBAP · Question #251
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following…
The correct answer is D. They describe the ends that the organization is seeking to achieve. Business goals and objectives describe the desired end states - the outcomes and results the organization is trying to achieve.
Question
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?
Options
- AThey describe the processes the solution will need to improve for the project to be successf
- BThey describe all of the positive benefits in ratio to the risk and costs of the project.
- CThey describe all of the required work the project will need to complete in order to reach its
- DThey describe the ends that the organization is seeking to achieve.
How the community answered
(26 responses)- A4% (1)
- B4% (1)
- C12% (3)
- D81% (21)
Why each option
Business goals and objectives describe the desired end states - the outcomes and results the organization is trying to achieve.
Describing the processes a solution will improve relates to process analysis or scope definition, not the goals and objectives element.
Describing positive benefits in ratio to risk and costs describes a cost-benefit analysis or feasibility assessment, not goals and objectives.
Describing required work to complete the project relates to project scope or a work breakdown structure, not business goals and objectives.
In the define business process, goals and objectives articulate the ends the organization is seeking, answering the question 'where do we want to be?' They are outcome-focused statements that guide all downstream business analysis work. They are not concerned with processes, cost-benefit ratios, or project work tasks.
Concept tested: Business goals and objectives element in define business process
Source: https://www.iiba.org/standards-and-resources/babok/
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