CAPM · Question #480
Which two techniques should be used to improve a process or product? (Choose two.)
The correct answer is A. Retrospective D. Lesson learned. Retrospectives (A) are structured team events - common in agile - specifically designed to inspect and adapt processes, identifying what worked, what did not, and what to improve. Lessons learned (D) is a formal technique used in both agile and predictive projects to capture…
Question
Options
- ARetrospective
- BFeature enhancement
- CLunch and learn
- DLesson learned
- EScope enhancement
How the community answered
(49 responses)- A92% (45)
- B2% (1)
- C4% (2)
- E2% (1)
Explanation
Retrospectives (A) are structured team events - common in agile - specifically designed to inspect and adapt processes, identifying what worked, what did not, and what to improve. Lessons learned (D) is a formal technique used in both agile and predictive projects to capture knowledge from past experience and apply it to future work or current process improvement. Feature enhancement (B) and scope enhancement (E) expand functionality or scope but are not process improvement techniques. Lunch and learn (C) is a knowledge-sharing activity, not a structured process or product improvement methodology.
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