CAPM · Question #23
Which is the best way for a project manager to ensure efficient and frequent communication with management and stakeholders in an agile/adaptive environment?
The correct answer is A. Post project artifacts in a transparent fashion and engage stakeholders on a regular basis. In an agile environment, transparent posting of project artifacts combined with regular stakeholder engagement is the most effective communication approach.
Question
Options
- APost project artifacts in a transparent fashion and engage stakeholders on a regular basis.
- BMake surveys among the stakeholders and meet with the team once a month.
- CCreate a social network and post news there.
- DCreate personalized emails for each stakeholder, asking for requests and reviewing objectives with them periodically.
How the community answered
(42 responses)- A86% (36)
- B7% (3)
- C5% (2)
- D2% (1)
Why each option
In an agile environment, transparent posting of project artifacts combined with regular stakeholder engagement is the most effective communication approach.
Agile and adaptive environments rely on information radiators, big visible boards, and other transparency mechanisms so stakeholders can self-serve information, combined with regular ceremonies and touchpoints that ensure continuous two-way engagement rather than periodic formal reporting.
Surveys and monthly meetings are too infrequent and passive for an agile environment, which requires continuous feedback loops and rapid response to stakeholder input.
Creating a social network is a non-standard practice that lacks the structured transparency and direct engagement expected in agile project management.
Personalized periodic emails are a formal, predictive communication style that does not match the frequent, collaborative, and iterative nature of agile communication.
Concept tested: Agile stakeholder communication and transparency practices
Source: https://www.pmi.org/pmbok-guide-standards/foundational/agile-practice-guide
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