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CAD · Question #121

What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

The correct answer is B. Update sets. Update sets are used to group and transport configuration changes between ServiceNow instances.

Submitted by saadiq_pk· Apr 18, 2026Deploying an Application

Question

What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

Options

  • AImport sets
  • BUpdate sets
  • CTransform maps
  • DSystem dictionaries

How the community answered

(62 responses)
  • A
    2% (1)
  • B
    90% (56)
  • C
    2% (1)
  • D
    6% (4)

Why each option

Update sets are used to group and transport configuration changes between ServiceNow instances.

AImport sets

Import sets are used to import data from external sources into a ServiceNow instance, not to migrate configuration changes.

BUpdate setsCorrect

Update sets capture configuration changes, such as new forms, fields, scripts, and business rules, made within a ServiceNow instance, allowing these changes to be migrated from a development environment to testing or production instances.

CTransform maps

Transform maps define relationships between fields in an import set table and fields in a target table, used for data transformation during imports.

DSystem dictionaries

System dictionaries define the properties of fields and tables within a ServiceNow instance, but do not themselves contain or transfer configuration changes.

Concept tested: ServiceNow Update Sets for configuration migration

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/managing-data/concept/c_UpdateSets.html

Topics

#Update Sets#Configuration Management#Instance Management#Deployment

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