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CAD · Question #236

CAD Question #236: Real Exam Question with Answer & Explanation

The correct answer is B: You should not use the Default Update sets for moving between instances. It is a best practice to avoid using the Default Update Set for migrating customizations between ServiceNow instances, as it can lead to conflicts and loss of updates.

Submitted by ricky.ec· Apr 18, 2026Deploying an Application

Question

What is the best practice related to using the Default Update Set for moving customizations between instances?

Options

  • ASubmit Default update set to application repository
  • BYou should not use the Default Update sets for moving between instances
  • CKeep Default update set to maximum of 20 records, for troubleshooting purposes
  • DMerge Default update sets before moving between instances

Explanation

It is a best practice to avoid using the Default Update Set for migrating customizations between ServiceNow instances, as it can lead to conflicts and loss of updates.

Common mistakes.

  • A. Submitting a Default Update Set to an application repository is not a recommended practice for deployment, as it lacks proper version control and management.
  • C. There is no such best practice or technical limitation to keep the Default Update Set to a maximum of 20 records; its use for migration is inherently problematic regardless of size.
  • D. While update sets can be merged, merging Default Update Sets before moving is still not a best practice; the core issue is using the Default Update Set for planned migrations at all.

Concept tested. Update Set best practices

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/managing-data-and-privacy/concept/c_UpdateSets.html

Topics

#Update Sets#Best Practices#Deployment

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