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CAD · Question #245

You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get…

The correct answer is A. Install the application plugin on your personal dev instance. Evaluating new ServiceNow applications requires a safe and isolated environment to prevent unintended impacts on production systems.

Submitted by mateo_ar· Apr 18, 2026Deploying an Application

Question

You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application?

Options

  • AInstall the application plugin on your personal dev instance.
  • BInstall the application plugin. on your company's production instance
  • CSearch the wiki for the sales demo request form
  • DCheck the latest release notes at docs servicenow.com

How the community answered

(54 responses)
  • A
    93% (50)
  • B
    4% (2)
  • C
    2% (1)
  • D
    2% (1)

Why each option

Evaluating new ServiceNow applications requires a safe and isolated environment to prevent unintended impacts on production systems.

AInstall the application plugin on your personal dev instance.Correct

The best and safest way to get hands-on experience with a new ServiceNow application is to install the application plugin on your personal dev instance. Personal developer instances (PDIs) are free, isolated environments provided by ServiceNow specifically for learning, testing, and development without affecting production or shared development environments.

BInstall the application plugin. on your company's production instance

Installing untested applications directly on a company's production instance is highly risky and can lead to system instability, data corruption, or service disruptions.

CSearch the wiki for the sales demo request form

Searching for a sales demo request form would provide a demonstration, not actual hands-on technical experience with the application's configuration and functionality.

DCheck the latest release notes at docs servicenow.com

Checking release notes provides informational content about the application but does not offer any direct hands-on experience or interaction with the software.

Concept tested: ServiceNow Personal Developer Instance (PDI) usage

Source: https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_getting_started/app_store_getting_started_lab_installing_an_app

Topics

#Personal Developer Instance#Application Testing#Instance Management#Best Practices

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