CAD Question #235: Real Exam Question with Answer & Explanation

Question

What section on the Notes tab, shows the history of the work documented on the record?

Options

• AJournal
• BActivity Stream
• CDiary
• DTimeline
• EAudit Log

Explanation

The Activity Stream on the Notes tab displays a chronological history of all work notes, comments, and system-generated updates related to a record.

Common mistakes.

• A. "Journal" fields (like Work notes list or Comments list) are components that feed into the Activity Stream, but "Activity Stream" is the holistic view of the history.
• C. "Diary" is not a standard ServiceNow term for this functionality.
• D. "Timeline" is a feature that might show history in a different visual format, but the primary, common view for work documented on a record on the Notes tab is the Activity Stream.
• E. The "Audit Log" (sys_audit table) captures all database changes but is typically accessed by administrators, not directly shown on the Notes tab for end-users as the "history of work documented on the record."

Concept tested. Record activity history

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/activity-stream-configuration.html

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