CAD · Question #122
The customer has asked that you change the default layout of the Task list. They would like these columns, in this order: - Number - Task Type - Parent - Short Description - Assignment Group…
The correct answer is C. Right click on any column header Context Menu > Configure > List Layout. To change the default column layout for a list for all users, an administrator would right-click a column header and select "Configure > List Layout".
Question
The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:
- Number
- Task Type
- Parent
- Short Description
- Assignment Group
- Assignee
- Updated
After navigating to the list, where would you click, to meet this requirement?
Options
- ARight click List Gear icon > Configure > Columns
- BClick List Context Menu > Configure > Columns
- CRight click on any column header Context Menu > Configure > List Layout
- DClick List Context Menu > Personalize List
How the community answered
(28 responses)- A4% (1)
- B4% (1)
- C79% (22)
- D14% (4)
Why each option
To change the default column layout for a list for all users, an administrator would right-click a column header and select "Configure > List Layout".
The gear icon typically refers to personalization settings for an individual user, not global default layouts.
The 'List Context Menu' generally refers to the hamburger icon (three lines) next to the list title, which might have 'Configure' options, but 'Configure > Columns' is usually accessed via column header context menu or 'List Layout'.
Right-clicking on any column header in a list view opens the column context menu, where 'Configure > List Layout' allows an administrator to modify the default columns displayed and their order for that specific list, affecting all users.
'Personalize List' allows individual users to change their own list layout preferences, not the default layout for everyone.
Concept tested: Configuring ServiceNow List Layouts
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/using-lists/task/t_ConfigureAList.html
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