IBM
C2010-023 · Question #36
What is the IBM Tivoli Support response goal for severities 2, 3 and 4 PMRs?
The correct answer is B. within two business hours. See the full explanation below for the reasoning.
Question
What is the IBM Tivoli Support response goal for severities 2, 3 and 4 PMRs?
Options
- Awithin one business hour
- Bwithin two business hours
- Cwithin three business hours
- Dwithin 30 minutes during business hours
How the community answered
(28 responses)- A4% (1)
- B82% (23)
- C4% (1)
- D11% (3)
Community Discussion
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