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IBM

C2010-023 · Question #36

What is the IBM Tivoli Support response goal for severities 2, 3 and 4 PMRs?

The correct answer is B. within two business hours. See the full explanation below for the reasoning.

Question

What is the IBM Tivoli Support response goal for severities 2, 3 and 4 PMRs?

Options

  • Awithin one business hour
  • Bwithin two business hours
  • Cwithin three business hours
  • Dwithin 30 minutes during business hours

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    82% (23)
  • C
    4% (1)
  • D
    11% (3)

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Full C2010-023 Practice