Cloud Kicks wants managers to be able to approve time-off requests in Salesforce. A business analyst (BA) wrote the following: User Story: "As a manager, I want to communicate the status of time-off r

Question

Options

• AThe acceptance criteria is too vague.
• BThe user story is too large to test.
• CThe acceptance criteria should be solution focused.

• A
  92% (24)
• B
  4% (1)
• C
  4% (1)

Explanation

The problem is with the acceptance criterion 'The solution must be intuitive.' This criterion is subjective and unmeasurable - there is no objective way to test whether a solution is 'intuitive,' and different testers would reach different conclusions. Good acceptance criteria must be specific, measurable, and testable. The other two criteria ('a manager can change the status' and 'a manager can send a comment') are concrete and verifiable. The user story itself (B) is appropriately scoped and testable, and the acceptance criteria are already behavior-focused rather than implementation-focused (C), so those options do not identify the actual problem. Removing or replacing the vague criterion resolves the issue.

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