BA-201 · Question #48
A business analyst (BA) is in the process of documenting requirements. The BA wrote the following user story: "As a sales team manager, I want the ability to access reports on Sales Cloud to…
The correct answer is A. Able to monitor the sales team's performance. Acceptance criteria should reflect the business outcome the user story is trying to achieve, not the mechanics of how to get there. The user story's goal is for the manager to evaluate whether daily activities are meeting goals - which is fundamentally about monitoring team…
Question
A business analyst (BA) is in the process of documenting requirements. The BA wrote the following user story:
"As a sales team manager, I want the ability to access reports on Sales Cloud to evaluate if the team's daily activities are meeting the set goals.“ Which acceptance criteria is most appropriate for this user story?
Options
- AAble to monitor the sales team's performance
- BAble to click the Run button on sales reports
- CAble to view the sales team's reports
How the community answered
(46 responses)- A74% (34)
- B20% (9)
- C7% (3)
Explanation
Acceptance criteria should reflect the business outcome the user story is trying to achieve, not the mechanics of how to get there. The user story's goal is for the manager to evaluate whether daily activities are meeting goals - which is fundamentally about monitoring team performance. Option A ('Able to monitor the sales team's performance') captures this business outcome. Option B ('Able to click the Run button') is a technical implementation detail, not a meaningful acceptance criterion. Option C ('Able to view reports') is too generic and doesn't reflect the evaluation purpose stated in the user story.
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