BA-201 · Question #305
BA-201 Question #305: Real Exam Question with Answer & Explanation
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Question
Universal Containers has asked a business analyst (BA) to assist the sales management team with a request for a new picklist field called "Lost Reason" on the Opportunity object with the goal of improving pipeline reports. After mapping the managers to the sales leader persona and obtaining feedback from them, the BA has discovered that the managers want to better understand Closed/Lost Opportunities so they can help sales teams close more deals. Which option should the BA use to construct the user story?
Options
- AAs a sales leader, I want to see more details on Closed/Lost Opportunities so I can help the sales
- BAs a sales team member, I need additional enablement training and reporting information to help
- CAS a sales leader, I need a new "Closed/Lost Reason" picklist field on Opportunities and better
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