Salesforce
BA-201 · Question #299
Surveys indicate that visitors to the Cloud Kicks' Experience Cloud site have difficulty locating purchase Information for their online orders. A business analyst (BA) Is tasked with creating a user s
Sign in or unlock BA-201 to reveal the answer and full explanation for question #299. The question stem and answer options stay visible for context.
Elicit & Analyze
Question
Surveys indicate that visitors to the Cloud Kicks' Experience Cloud site have difficulty locating purchase Information for their online orders. A business analyst (BA) Is tasked with creating a user story to improve the overall visitor experience when navigating the site. For which persona should the BA write this user story?
Options
- AAdministrator
- BSupport manager
- CCustomer
Unlock BA-201 to see the answer
You've previewed enough free BA-201 questions. Unlock BA-201 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Experience Cloud#User Stories#Persona#Customer Experience