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BA-201 · Question #296

After completing the most recent sprint, a key stakeholder reached out to the business analyst (BA) with some feedback about the Opportunity reporting functionality shown in the QA org during the…

The correct answer is C. Thank them for their feedback, log a bug for the misspelled column name, and log an. The correct response separates the two distinct types of feedback: (1) The misspelled column name is a defect - it should be logged as a bug in the backlog so it goes through proper prioritization and is fixed in a controlled way, not patched directly in the QA org mid-sprint…

Elicit & Analyze

Question

After completing the most recent sprint, a key stakeholder reached out to the business analyst (BA) with some feedback about the Opportunity reporting functionality shown in the QA org during the sprint demo.

  • The stakeholder was Impressed with how easy it was to create reports

about their Opportunity data.

  • The stakeholder noticed a misspelled column name in the Opportunity

Funnel report.

  • The stakeholder wants to add five additional fields to the

Opportunity Funnel report. Which actions should the BA take?

Options

  • AThank them for their feedback, update the misspelled column name in the QA org, and log an
  • BThank them for their feedback, log a bug for the misspelled column name, and add the five new
  • CThank them for their feedback, log a bug for the misspelled column name, and log an

How the community answered

(34 responses)
  • A
    12% (4)
  • B
    6% (2)
  • C
    82% (28)

Explanation

The correct response separates the two distinct types of feedback: (1) The misspelled column name is a defect - it should be logged as a bug in the backlog so it goes through proper prioritization and is fixed in a controlled way, not patched directly in the QA org mid-sprint. (2) The five additional fields are a new enhancement request - they must be logged as a new user story or backlog item, not added immediately. Option A incorrectly fixes the misspelling directly in the QA org, bypassing the change management process. Option B incorrectly adds the five fields right away without backlog review. Option C correctly handles both items through formal logging, maintaining process integrity.

Topics

#Opportunity Reporting#Stakeholder Feedback Management#Bug Logging#Feature Request Documentation

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