The business analyst (BA) at Northern Trail Outfitters recently configured a feature on Opportunities for the sales team. The BA plans to gather feedback from a small group of end users before…

The correct answer is B. Demo the new feature. The best way for the business analyst to present the new feature on Opportunities to a small group of end users is to demo the new feature. A demo is a presentation that shows how a feature works or looks like in Salesforce. It can help the business analyst gather feedback from…

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Question

The business analyst (BA) at Northern Trail Outfitters recently configured a feature on Opportunities for the sales team. The BA plans to gather feedback from a small group of end users before rolling out the feature to the entire company. What should the BA do to present this information?

Options

AShare user stories about the feature.
BDemo the new feature.
CCreate a feature manual.

How the community answered

(55 responses)

A
9% (5)
B
85% (47)
C
5% (3)

Explanation

The best way for the business analyst to present the new feature on Opportunities to a small group of end users is to demo the new feature. A demo is a presentation that shows how a feature works or looks like in Salesforce. It can help the business analyst gather feedback from end users, validate the solution, and drive user adoption. Sharing user stories about the feature may be too abstract or vague for end users to understand or evaluate the feature. Creating a feature manual may be too detailed or technical for end users to appreciate or use the feature. https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification- prep/user-stories https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification- prep/user-acceptance

Topics

#User feedback#Feature demonstration#Stakeholder engagement#Pre-rollout activities

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