BA-201 · Question #185
The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discoun
The correct answer is A. A sales manager wants to be notified when a contract has been submitted with a discount greater. Effective acceptance criteria are written from the user's perspective, describe observable behavior, and are testable. Option A captures the business rule clearly: a sales manager is notified when a discount exceeds 20%, which directly maps to the stakeholder's stated need for vi
Question
The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discount is greater than 20%. They will decline any contracts with a discount that is greater than 25%, but they want visibility into other highly discounted contracts. Which acceptance criteria is the most effective for this scenario?
Options
- AA sales manager wants to be notified when a contract has been submitted with a discount greater
- BUsers in a sales manager role should have access to a button on contracts to click to approve or
- CA sales manager wants to be able to approve contracts with a large discount and they need a
How the community answered
(63 responses)- A75% (47)
- B8% (5)
- C17% (11)
Explanation
Effective acceptance criteria are written from the user's perspective, describe observable behavior, and are testable. Option A captures the business rule clearly: a sales manager is notified when a discount exceeds 20%, which directly maps to the stakeholder's stated need for visibility and the approval trigger threshold. Option B describes a technical implementation (a button on a record) rather than a business behavior - it tells the developer what to build, not what the user needs. Option C is too vague to be testable ('large discount' is undefined). Option A is the most precise, user-centered, and testable statement.
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