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AI-201 · Question #33
AI-201 Question #33: Real Exam Question with Answer & Explanation
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Agent Console Configuration and Customization
Question
Universal Containers recently added a custom flow for processing returns and created a new Agent Action. Which action should the company take to ensure the Agentforce Service Agent can run this new flow as part of the new Agent Action?
Options
- ARecreate the flow using the Agentforce agent user.
- BAssign the Manage Users permission to the Agentforce Agent user.
- CAssign the Run Flows permission to the Agentforce Agent user.
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Topics
#Salesforce Flow#User Permissions#Agent Actions#Service Cloud