Salesforce
AI-201 · Question #309
An Agentforce agent must retrieve data from Salesforce and an external system. What is the recommended approach?
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Case Management and Workflow Automation
Question
An Agentforce agent must retrieve data from Salesforce and an external system. What is the recommended approach?
Options
- ATrain the LLM on external data
- BUse Apex or Flow with external integrations
- CCopy external data into prompts manually
- DDisable grounding
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Topics
#External Integrations#Salesforce Flow#Salesforce Apex#Data Access