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AI-201 · Question #308
AI-201 Question #308: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Which metric provides the MOST insight into whether an Agentforce agent is delivering business value?
Options
- ANumber of conversations
- BPrompt length
- CTask success and resolution rate
- DModel response time
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Topics
#AI agent metrics#Business value#Resolution rate#Task success