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Salesforce

ADM-201 · Question #86

Which two are purposes of AppExchange?

The correct answer is A. Customers can share and install apps published by Salesforce partners. B. Administrators can download and customize pre-built dashboards and reports. The Salesforce AppExchange serves as a marketplace where customers can find and install applications and components from partners, and administrators can download pre-built analytical assets like dashboards and reports.

Submitted by rania.sa· Apr 18, 2026Configuration and Setup

Question

Which two are purposes of AppExchange?

Options

  • ACustomers can share and install apps published by Salesforce partners.
  • BAdministrators can download and customize pre-built dashboards and reports.
  • CSupport users can install the Service Cloud console custom app.
  • DPartners can download accounts and contacts to collaborate on sales deals.

How the community answered

(19 responses)
  • A
    89% (17)
  • C
    5% (1)
  • D
    5% (1)

Why each option

The Salesforce AppExchange serves as a marketplace where customers can find and install applications and components from partners, and administrators can download pre-built analytical assets like dashboards and reports.

ACustomers can share and install apps published by Salesforce partners.Correct

AppExchange is Salesforce's online marketplace where partners publish applications, components, and consulting services that customers can discover, install, and use to extend Salesforce functionality.

BAdministrators can download and customize pre-built dashboards and reports.Correct

In addition to full applications, AppExchange also offers solutions like pre-built dashboard and report packages, which administrators can download and then customize to fit their organization's specific analytical needs.

CSupport users can install the Service Cloud console custom app.

While users might install a Service Cloud console app *from* AppExchange, this choice describes a specific use case rather than a *general purpose* of AppExchange.

DPartners can download accounts and contacts to collaborate on sales deals.

AppExchange is for installing apps and components, not for partners to directly download customer data like accounts and contacts for collaboration.

Concept tested: Purpose of Salesforce AppExchange

Source: https://appexchange.salesforce.com/about

Topics

#AppExchange#Marketplace#Installed Packages#Solutions

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