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ADM-201 · Question #289

Cloud Kicks has the organization-wide defaults for Opportunity set to Private. Which two features should the administrator use to open up access to opportunity records for sales users working on…

The correct answer is B. Sharing rules D. Role hierarchy. To open up access to private opportunity records for sales users collaborating on deals, an administrator should utilize Sharing Rules and the Role Hierarchy.

Submitted by lars.no· Apr 18, 2026Configuration and Setup

Question

Cloud Kicks has the organization-wide defaults for Opportunity set to Private. Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals? Choose 2 answers

Options

  • AProfiles
  • BSharing rules
  • CSharing set
  • DRole hierarchy

How the community answered

(53 responses)
  • A
    13% (7)
  • B
    79% (42)
  • C
    8% (4)

Why each option

To open up access to private opportunity records for sales users collaborating on deals, an administrator should utilize Sharing Rules and the Role Hierarchy.

AProfiles

Profiles control object and field-level permissions, along with user interface settings, but they do not directly override or extend record-level access restricted by organization-wide defaults to 'Private'.

BSharing rulesCorrect

Sharing rules extend record access beyond organization-wide defaults, granting specific users or groups access to records based on criteria or ownership, facilitating collaborative deals.

CSharing set

Sharing sets are used in Experience Cloud to grant external users access to records associated with their accounts or contacts, not for managing internal sales user access.

DRole hierarchyCorrect

The Role Hierarchy automatically grants users in higher roles access to records owned by users in subordinate roles, enabling managers and collaborators to view necessary opportunity records.

Concept tested: Salesforce sharing model and data access

Source: https://help.salesforce.com/s/articleView?id=sf.security_data_access.htm&type=5

Topics

#Salesforce Security#Record Sharing#Sharing Rules#Role Hierarchy

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