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ADM-201 · Question #259
ADM-201 Question #259: Real Exam Question with Answer & Explanation
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Submitted by tyler.j· Apr 18, 2026Configuration and Setup
Question
Cloud Kicks has a customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers
Options
- AA user with a manager role above the agent.
- BA user with the Manage Cases permission.
- CA user with the System Administrator profile.
- DA user with Read permission on the account.
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Topics
#Salesforce Permissions#Profiles#Record Ownership#Case Management