How can a consultant effectively support a Workfront implementation?

Question

Options

• AProvide tailored training sessions for each department
• BFocus only on the technical configuration of the system
• CDisable advanced features for new users
• DAvoid creating custom templates for teams

• A
  84% (38)
• B
  9% (4)
• C
  4% (2)
• D
  2% (1)

Explanation

Tailored training (A) is correct because effective Workfront implementation depends on user adoption, and different departments have distinct workflows, terminology, and needs - generic one-size-fits-all training leads to poor adoption and wasted investment.

Why the distractors fail:

• B is wrong because technical configuration alone means nothing if users don't understand or adopt the system; the human side of implementation is equally critical.
• C is wrong because disabling advanced features undermines the value of the platform and limits teams from working efficiently as they grow comfortable with the tool.
• D is wrong because custom templates are one of the most practical ways to help teams hit the ground running - avoiding them forces users to build from scratch and slows adoption.

Memory tip: Think of a consultant as a bridge builder - the bridge (technical config) matters, but if each department needs a different on-ramp to cross it (tailored training), you have to build those on-ramps or no one makes it across.

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