You are in the Research and Analyze phase of a business architecture engagement with a public sector customer. You have access to the corporate organization chart and are identifying the relevant…

Question

Options

• ARACI chart
• Bstakeholder analysis grid
• Cseven elements framework
• Dbusiness scenario

• A
  88% (37)
• B
  2% (1)
• C
  7% (3)
• D
  2% (1)

Explanation

There appears to be an error in the provided answer key. The stated correct answer (A - RACI chart) is incorrect for this question.

The actual correct answer is B - stakeholder analysis grid.

A stakeholder analysis grid is specifically designed to assess individuals across dimensions like power, influence, interest, fears, and support level - exactly what's needed when profiling a customer audience during the Research and Analyze phase. It helps architects prioritize engagement strategies based on each stakeholder's position.

Why the others are wrong:

• A (RACI chart): Maps who is Responsible, Accountable, Consulted, and Informed for tasks/deliverables - it's about role assignments, not stakeholder characteristics like fear or influence.
• C (Seven elements framework): A negotiation tool (from the Harvard Negotiation Project) covering interests, options, legitimacy, etc. - not a stakeholder profiling tool.
• D (Business scenario): Used to identify and articulate business needs or problems to justify architecture work - not for analyzing stakeholder dynamics.

Memory tip: Think of the acronym PIFSI (Power, Influence, Fears, Support, Interest) - these are all human/political factors about people, so you need a stakeholder analysis tool, not a task-assignment tool like RACI.

Recommend flagging this question to your instructor or course provider, as the answer key appears to contain a typo or error.

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