Which two steps are part of the Seven Elements Framework? (Choose two.)

Question

Options

• Aknow personal history
• Brelationship
• Ccompromise
• Ddetailed talk track
• Eoptions

• B
  93% (40)
• C
  5% (2)
• D
  2% (1)

Explanation

Relationship and Options are two of the Seven Elements Framework from the Harvard Negotiation Project, which forms the foundation of principled negotiation. The framework covers: Interests, Options, Alternatives, Legitimacy, Communication, Relationship, and Commitment - meaning B and E appear directly on that list.

• A (know personal history) is wrong - while context matters in negotiations, personal history is not a named element; the framework focuses on interests (underlying needs), not biographical background.
• C (compromise) is wrong - the framework actually discourages positional compromise in favor of interest-based solutions; it's a negotiation outcome concept, not a framework element.
• D (detailed talk track) is wrong - scripted talking points are a sales tactic, not part of this framework; Communication is an element, but it refers to two-way dialogue, not a prepared script.

Memory tip: Use the acronym RBIOCLAC or the phrase "Really Basic Interests Or Compromise Lacks Actual Commitment" - but more reliably, memorize the seven elements as Relationship, Interests, Options, Alternatives, Legitimacy, Communication, Commitment (RIOALCC). Any answer choice that doesn't appear on that list is a distractor.

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