Cisco
820-605 · Question #148
820-605 Question #148: Real Exam Question with Answer & Explanation
The correct answer is A: to create a communication plan. The purpose of a customer stakeholder map is to create a communication plan that outlines how to engage with various stakeholders. It helps in understanding their influence, interests, and the dynamics between them, which is essential for effective communication and relationship
Question
What is a purpose of a customer stakeholder map?
Options
- Ato create a communication plan
- Bto build a product roadmap
- Cto establish a training plan
- Dto identify the critical elements of customer culture
Explanation
The purpose of a customer stakeholder map is to create a communication plan that outlines how to engage with various stakeholders. It helps in understanding their influence, interests, and the dynamics between them, which is essential for effective communication and relationship
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